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I work for a provider who bills many different insurance companies every day, including Medicare and Medicaid, and BCBSNC and other BCBS plans are the worst when it comes to denials and appeals. I wonder if they find ways to deny, making things up as they go due to the...
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#1001663
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I work for a provider and we submit claims for payment to BCBSNC. First having to submit the same basic member information for each individual claim is archaic for such a large insurance entity. I should be able to enter a members identification number and their...
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#945104
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My daughter"s Insurance dropped ... With no notice of potential of such.....due to being "late" but BCBSNC cashed my check every month?!!? Had to fork over $500 for reinstatement. What a shoddy freaking way to treat customers. No wonder their CFO recently resigned and...
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Anonymous
Anonymous

Get rid of Obama Care. Same thing happened with my two kids.

1.0
I didn't like
  • Lack of notice of cancelation
#869491
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Blue Cross And Blue Shield Of North Carolina Health Insurance Review

Blue Cross And Blue Shield Of North Carolina
#1022706
1.7
Details
Went to the emergency room to be told I have to pay a $500 copayment to see a doctor. Since I didnt have $500 so I left. Still going to get billed just for a nurse asking me my name, weight, age, and what I would rate my pain. I never dealt with anything like this until I moved to North Carolina. I had Blue cross blue shield in New York. It was the best. Here it sucks!!
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Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website

Blue Cross And Blue Shield Of North Carolina Health Insurance Review

Blue Cross And Blue Shield Of North Carolina
#997939
1.7
Details
Welcome to your new "only choice for health insurance in NC" Blue Cross Blue Shield. Denied medication that she had been taking for years. Deemed necessary by the doctor's that has examined her and treated her for years. Denied by some unprofessional company profit seeker, that has never even looked at her medical records. Thank you Blue Cross Blue Shield of NC.
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Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website

BCBSNC Insurance Plan Review

Blue Cross And Blue Shield Of North Carolina
#771248
1.0
Details
I have been calling BCN-NC regarding a refund for almost two months. Each time when I called customer/ billing service I had to wait for more than 1 h. I'm really upset and don't know what to do. Worst customer service I have ever seen
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Billing Practices
Customer service
Exchange, Refund and Cancellation Policy

Dental Insurance Review

Blue Cross And Blue Shield Of North Carolina
#553431
Worst insurance we have ever had, it doesn't pay for anything including basic care. My daughter's well child was $577 and a routine dental cleaning for a child was $250 (x-rays NOT included). Routine Dr appointment to just refill prescription was $300! We both worked for Texas and they got rid of BCBS for a reason, now we are in NC and stuck with this horrible insurance again.
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Blue Cross And Blue Shield Of North Carolina - Foreign objet found in cheetos
Blue Cross And Blue Shield Of North Carolina - Foreign objet found in cheetos
Blue Cross And Blue Shield Of North Carolina - Foreign objet found in cheetos
We bought a variety pack of chips from Walmart in Palm Bay Florida on Palm Bay rd. on June 17th 2016. My daughter was eating a bag of Cheetos from the variety pack and came to me asking what this object is that she found in the bag of Cheetos. The object appears to be...
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#868321
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Without question I will never let a Company I have anything to do with buy insurance from this outfit. Without question the most pathetic customer service system I've ever dealt with. No idea how to solve problems, no clue on their own systems, no idea how to identify...
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1.7
I didn't like
  • Lack of employee knowledge
  • Customer service
  • Lack of response
#811861
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I have moved to another state and have my coverage in my new address. However, I can't get through to anyone by phone or on line to drop my old coverage in NC. I wait for hours on the phone waiting for a human to help me. No such luck or I get transferred to a human...
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#798124
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I work for a provider's office. I have called over 10 times to verify a patients benefits/eligibility. Every time I call the voice prompt states that due to a high call volume they are unable to take my call and they hang up on me. The one time I was able to get thru,...
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1.0
I didn't like
  • Customer service
#793453
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I have been trying to reach BCBSNC for 2 days due to their failure to deduct my daughters health insurance premium from my account for February. Her policy isn't terminated per the online account and I havet requested a termination to cause a delay in payment. Her...
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1.0
#791365
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I, like most, have experienced the lack of Customer Servise that BCBSNC provides. After the painful two hour wait with intermittent inturuption of not being helped, of being passed to the next person with the promise of my problem being addressed, no satisfaction was...
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#789039
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Called to cancel policy after mailing back new insurance card. Called 877 number, this is what occurred after being on hold over 15 minutes: Press 1 for accept/Press # for not interested: 1. Over 50? Sales pitch for Life Alert Pressed # 2. ADT sales pitch Pressed...
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1.0
I didn't like
  • Premium increase
#782266
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